Return / Refund Policy

Refunds (if applicable)

Filing for refunds or replacement should be within 3 days from receipt of item. 

Only unused damaged items are eligible for refund or replacement. Please send an email to or send us a message on instagram or facebook with the photo of the damaged item. If valid, we can process a refund or a product replacement depending on what is agreed upon by buyer and seller.

Sale items (if applicable) 
Only regular priced items may be refunded or replaced, sale items cannot be refunded or replaced.

Exchanges (if applicable) 
If you need to exchange your product for a different style or a different size, send us an email at or send us a message on instagram or facebook. Item must be returned immediately to seller one day after receipt of item. Price difference from the original item should be settled between the buyer and seller.

Ship it to: Buklod Crafts Industries, #8 Santa Bernardita st. San Antonio Valley 9, Sucat, Paranaque.

Customer will be responsible for paying the shipping fee. 

The time it may take for your exchanged product to reach you, may vary depending on our shipping schedule.